Bridgemaker
Tautiom Commercial OS

We build your commercial engine. Paid on outcomes.

Starting point

From first click to service: where things get stuck today.

Marketing without clarity

You don't know where your best leads come from

Your marketing speaks into the void because nobody knows who actually buys

Sales reacts too late

Your sales team needs three days for an answer

Sending a quote takes three weeks

Service without visibility

You lose sight of existing customers, and revenue with them

You only see problems once the customer is gone

Start with the data you already have

SalesforceHubSpotSAPExcelGoogle SheetsOutlookTeamsSlackZendeskSQL databaseAPI+ any other system
Your data system

We connect everything your company knows and make it usable.

CRM, ERP, ticket system, inboxes and spreadsheets. Organised, connected and up to date. Even if your data has no clear structure today, we bring it together.

Understand your data

First we look at what's in your data and what's missing.

Health check of your customer data
Completeness
68 %
Duplicate entries34
No phone numberShow contacts112
Not updated in 2 yearsShow companies287
CRM Health Dashboard

Clean up your data

We check every record and clean up what slows sales down.

Teams
What has Fischer Bau bought from us?

Most recently in March: window systems for €84,000. This year €184,200 in total across three orders.

Who is the contact person?

Sebastian Klötz, head of procurement. Last contact on 2 July by phone: +49 231 4478-120.Open contact in CRM

Teams CRM Co-Pilot

Talk to your data

Ask in Teams, Slack or by email. The answer comes from CRM and ERP without you having to search.

Optimise your processes

And the work around it gets easier: searching, noting, passing on.

Answers from your documents

Which warranty applies to windows from 2024?

Five years on material, two years on installation. Supply agreement 2024, page 4

From what quantity does the volume price apply?

From 250 units per order. Price list 2025, page 2

Who approves special colours?

Production management, in writing. Production manual, chapter 4

Internal knowledge chatbot

Find answers in your documents

Contracts, price lists, manuals. Anyone asks and gets the exact passage.

Meeting note, automatic

Customer call Fischer Bau, Tuesday

“So by the end of October we'll probably need 40 units, though we'll have to talk about the price again, the budget is tight right now. But we need the parts either way.”

Recognised from it
  • Quote for 40 units by Friday
  • Get the price approved Ms Weber
Automatic meeting documentation

The conversation takes its own notes

Notes and tasks land directly on the right customer.

Workflow: follow up on a quote
  1. Quote is out
  2. No reply after five daysThe system checks daily.
  3. Reminder goes outSales gets a note.
80 proprietary AI workflows

Workflows that run on their own

The system takes over recurring steps. You decide what should happen.

In use with customers
Calculate quotesCheck documentsSchedule appointmentsCapture invoicesAnalyse callsTranslations

And 14 more, chosen per task.

20 specialised SaaS tools

The right tool for special cases

We use what works best for the task instead of building everything ourselves.

Keep the full picture

Management, shareholders and unit leads see at any time what's running and what it delivers.

Report, always current
Revenue from reactivated customers
€384,000
400,000
200,000
0
JanuaryDecember
Management Reporting

See how the business is doing

Revenue, pipeline and activity at a glance, without anyone compiling numbers.

Impact per function, last 12 months
Reactivated customers€384,000
Orders from market signals11
Drafts approved1,940
Sales time saved2,100 hrs
Data quality68% → 82%
Performance Analytics

See what it delivered

For every function, measurable impact. Per unit, per customer, per month.

Grow your revenue

Then the data works for you: with customers you already have, and with new ones.

Gone quiet, with a suggestion
Fischer Bau GmbHfor 5 months

Offer maintenance, they asked about it back then

Rosenthal Logistikfor 8 months

Follow up on the February quote

Kaiser & Sohnfor 11 months

Send the new price list

Existing-customer reactivation

Win back quiet customers

Whoever hasn't bought in a while stands out. With the topic you last talked about.

Enquiries, last 6 months
Refurbishment62 %
New build24 %
Maintenance14 %
Marketing Intelligence

See where demand comes from

Your enquiries analysed by topic, industry and region.

New enquiry scored
Bauunternehmen Kessler92
  • Same industry as your three best customers
  • The right size, 80 employees
  • A region where you have already won
Automatic Lead Scoring

See which enquiry is worth it

Every enquiry is compared with the orders you have won.

New signal, today

Stadtwerke Lünen

Tender for 120 window elements in a refurbishment programme, deadline 30 September.

Very similar to three orders you won in 2025. Same region, same size.

Market signal monitoring

Know when something moves

Tenders, construction projects and changes in procurement are monitored continuously.

Draft for LinkedIn

Refurbish instead of replace: what the new buildings directive really means for owners.

Built from your 40 refurbishment projects. The same base becomes newsletter and blog post.

Content Machine

Fill LinkedIn, blog and newsletter

Posts are built from your topics and numbers. You read, edit, publish.

We are a strategic implementation partner, not an agency.

Part of our fees is linked to three KPIs, measured against a jointly defined baseline. If the result does not materialise, that part is waived.

More revenue

A higher win rate and more digital revenue, measured against the shared baseline.

Better revenue quality

Better margins and more predictable revenue.

Higher enterprise value

A sales operation that runs as a system feeds directly into valuation.

Our approach

How it gets into your company.

Four weeks to the finished blueprint, six months until your system runs. After that you decide whether we stay.

014 weeks

Analysis and planning (blueprinting)

We create clarity: we review your data, identify the biggest leverage points and prioritise the use cases by what they deliver for you.

026 months

Implementation

We create impact: we connect everything, build the most important applications and hand everything over to your team.

Your data is connected, your use cases are running, and your team operates them itself.

03after that, optional

Ongoing support (RevOps)

We stay at your side: as your outsourced team for revenue and processes we run what's live, so your system keeps getting better.

Use cases

For everything your company needs.

We build the right solution for your company. However complex your processes are, whatever state your data is in. We solve it.

Reach the right customers at the right time

The call comes when budgets are set, not three months later.

Never miss an RfP

Otherwise the tender sits in the inbox of a colleague who's on holiday.

Write quotes in hours instead of weeks

Whoever delivers first is at the table while the others are still calculating.

Answer service requests automatically

The same questions over and over tie up the people who should be selling.

Turn market signals into new product ideas

What customers ask in sales otherwise never reaches product planning.

80+ use cases built with customers

A small sample: suggest a price, flag a reorder, detect churn, find new customers, capture conversations and run the forecast.

FAQ

What you probably still want to know.

What is a commercial operating system?

A commercial operating system builds a company's commercial process as a system: from demand architecture through new and existing customer business to forecasting and data intelligence. Tautiom Commercial OS delivers no slides but working systems that stay in operation: CRM integration, AI workflows, automation. It is aimed at companies that want to move from person-dependent to system-based sales. The result we measure ourselves against: more revenue, better revenue quality and a sales operation that increases the value of the company.

Does Commercial OS replace our CRM or ERP?

No. Commercial OS is a control layer on top of your existing systems: it consolidates and automates processes across CRM, ERP and email instead of replacing them. You don't need a tidy CRM to start; that is part of the result: the AI takes over the data upkeep that typically gets left undone in sales.

How does the collaboration start?

With the Commercial Scanner, or directly with a conversation. We then build over your existing systems; the first processes run in production before the full system is in place. Scope and KPIs are defined together up front.

Where does our data end up, and how secure is it?

The systems we build run EU-hosted, or self-hosted on your own network if you prefer. The AI models in use are interchangeable and can run locally where requirements are critical; a data processing agreement and NDA form the contractual basis. That keeps even sensitive quote and cost data within a controlled frame.

BridgeMaker Tautiom

Let's talk.

Fifteen minutes are often enough to find the biggest leverage. Tell us what it's about.